top of page

FREQUENTLY ASKED QUESTIONS

  • I felt a slight sensation on my skin when I used the product, what’s that?
    Our products are highly potent, with a high concentration of active ingredients. Users may feel a slight tingling sensation upon first use, similar to that felt while disinfecting. If you have sensitive skin, dilute the serum with water or cream.
  • I noticed a little odor when I used it, is this normal?
    All products contain no fragrances; however, you may notice the smell of natural fermentation.
  • Is this good for sensitive skin?
    Yes, All Juvenu Serums are specifically designed for sensitive skin and also Rosacea friendly. They are suitable for all ages. Lab tests show that all Juvenu products can be used on even the most sensitive skin. However, if open sores are present, we recommend Juvenu Intensive Serum to repair the skin prior to applying Miracle Brightenning Serum. When using a new product, doing a patch test is always a good practice, particularly if you have sensitive skin.
  • Can Pregnant women use Juvenu?
    Yes! Juvenu product use healthy and natural ingredients. The products contain no artificial fragrances, alcohol, mineral oil, or harmful preservatives. They do not use hormones and will not negatively affect the naturally occurring hormonal system of the body. Pregnant women and nursing mothers can safely use all Juvenu products.
  • Can I use this product after a hair transplant?
    Patients should always consult their physician; however, Juvenu complements hair growth and will promote healing and strengthen transplanted hair.
  •  Can I use Juvenu with Minoxidil?
    Yes, patients can use both. However, we do not recommend using Minoxidil. Minoxidil will not reduce receding hairlines. It will simulate hair growth, yet scientists are not quite sure how it works. Minoxidil does not cure baldness. If you stop using it, then your hair may fall out faster than before. If you insist on using both, we suggest waiting 10 minutes between product application. We recommend gradually reducing Minoxidil and replacing it with Juvenu.
  • Since Juvenu contains soy, are there any feminizing side-effects?
    Soy food and drug/cosmetic products do not contain estrogen. Juvenu interacts with bodily functions in a natural and healthy way and will not have any effect on your body’s hormonal structure.
  • Can Exfoliating Serum be used on sensitive skin?
    Yes, Exfoliating serum contains 9% lactic acid, which will gently exfoliate the skin and not cause damage. Lab tests show that the product can be used on even the most sensitive skin. However, if open sores are present, we recommend Juvenu Intensive Serum to repair the skin prior to applying Exfoliating Serum. When using a new product, doing a patch test is always a good practice, particularly if you have sensitive skin.
  • Can I apply Exfoliating Serum during the day?
    It's better to use Exfoliating Serum at night time and use our "All-in-one" Premium Serum during the day time. Exfoliating Serum contains ingredients that are sensitive to light. We recommend applying sunscreen after use.
  • Can I use Juvenu Exfoliating Serum every day?
    Even Juvenu Exfoliating Serum is gentle enough to use every day. It is recommended to take 1 day off after using it the first time. We recommend using Exfoliating Serum 2-3 days per week or every other day. If you have sensitive skin or Rosacea, use 1 to 2 times a week.
  • When should I use Exfoliating Serum?
    If your skin feels rough or is dehydrated, flaky, or peeling, or if your makeup appears to be cakey, then we recommend using Exfoliating Serum. Apply cream or oil if you are dry skin. Use sunscreen during the day.
  • How long does it take to work?
    The effects of Miracle Brightening will be noticeable after about 8 weeks of consistent use.
  • Can I use this product after suburn?
    Miracle Brightening Serum helps restore the skin after sunburn. It is particularly effective for daily use to helps protect against the effects of the sun.
  • Can I apply it every day?
    Yes. Juvenu Miracle Brightening Serum contains ingredients the help reduce the appearance of spots brought on by sun exposure. It will keep your skin hydrated and protected.
  • Do we need to use eye cream and neck cream after applying All-in-one?
    All-in-one is a comprehensive skin treatment and no other skin product is necessary after using it. It can be used as eye-cream and/or neck-cream. It’s a great product for all.
  • Can it be used on wounded skin or after cosmetic surgery? I just did microneedling?
    Intensive Serum contains the trademarked ingredient Sanarever®, which is an anti-inflammatory agent. It helps heals cuts and sores, while also smoothing fine lines and wrinkles. This ingredient is also gentle enough to support the skin after micro-needling and cosmetic procedures. It will even soothe babies with eczema and sensitive rosacea. There may be a slight tingling reaction upon first use, similar to the sensation felt while disinfecting. If discomfort occurs after 3 days of using the product, discontinue and consult your doctor.
  • My skin is prone to inflammation, which Juvenu product is better?
    Juvenu Intensive Serum contains the trademarked ingredient Sanarever®, which is an anti-inflammatory agent. It also helps heals cuts and sores.
  • Can it be used on skin with eczema?
    Yes, Juvenu Intensive Serum will even soothe babies with eczema and sensitive rosacea.
  • Can you recommend the most anti-aging products?
    Juvenu Intensive Serum works well on wrinkles and for anti-aging. Recommended for help with wrinkles and fine lines. It contains Sanarever® and soy isoflavones, which provide the skin with natural nourishment, fights against the effects of aging, and smooths fine lines. Juvenu Intensive Serum is specifically designed for sensitive skin and also contains anti-aging properties that are suitable for all ages.
  •  If this product only suitable for the scalp and scalp therapy?
    No. Juvenu hair products are suitable for all hair on the body, including eyebrow, cheeks, mustaches, etc.
  • How long before I see results?
    According to lab test results, the first three weeks is the critical period of results. The product should be used as a part of your routine and should be regularly applied according to the label, twice a day. The daily application of the product will nourish the follicle and promote healthy regrowth within the follicular system.
  • How much should I use each time?
    You should evenly cover the entire scalp with each application. The suggested use is two pumps for each affected area. Application of the product should be integrated into a daily routine and treated as part of the daily skincare regimen.
bottom of page